/* Complaints.css - Module-specific layout only */
/* Single-panel with expandable case rows. All values from design tokens. */

/* -- Module Container ----------------------------------------------------- */

.complaints-module {
    display: flex;
    flex-direction: column;
    height: 100%;
}

.complaints-module > .dashboard-section {
    flex: 1;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

.complaints-module > .dashboard-section > .section-content {
    flex: 1;
    min-height: 0;
    overflow-y: auto;
}

/* -- Case Row Header (inside ExpandablePanel) ----------------------------- */

.complaints-row-header {
    display: flex;
    align-items: center;
    gap: var(--space-3);
    flex: 1;
    min-width: 0;
    padding-right: var(--space-3);
}

.complaints-row-id {
    font-size: var(--text-xs);
    color: var(--text-muted);
    font-weight: 600;
    flex-shrink: 0;
}

.complaints-row-guest {
    font-size: var(--text-sm);
    font-weight: 600;
    color: var(--text-primary);
    flex: 1;
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.complaints-row-room {
    font-size: var(--text-xs);
    color: var(--text-muted);
    background: var(--bg-layer-3);
    padding: var(--space-1) var(--space-2);
    border-radius: var(--border-radius-sm);
    flex-shrink: 0;
}

.complaints-row-comp {
    font-size: var(--text-xs);
    font-weight: 600;
    color: var(--color-warning);
    flex-shrink: 0;
}

/* -- Case Detail (expanded content) --------------------------------------- */

.complaints-case-detail {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
}

.complaints-case-actions {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: var(--space-2);
    padding-top: var(--space-2);
    border-top: 1px solid var(--border-subtle);
}

.complaints-case-actions-right {
    display: flex;
    gap: var(--space-2);
    flex-wrap: wrap;
    margin-left: auto;
}

/* -- Classification Rows -------------------------------------------------- */

.complaints-classification-list {
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
    padding-bottom: var(--space-3);
    border-bottom: 1px solid var(--border-subtle);
    margin-bottom: var(--space-3);
}

.complaints-classification-row {
    display: flex;
    align-items: flex-end;
    gap: var(--space-3);
}

.complaints-classification-category {
    flex: 0 0 200px;
    min-width: 0;
}

.complaints-classification-subcategories {
    flex: 1;
    min-width: 0;
}

.complaints-classification-actions {
    display: flex;
    flex-shrink: 0;
    gap: var(--space-1);
    padding-bottom: var(--space-1);
}


/* -- Form Layout (severity, assigned, corrective actions) ----------------- */

.complaints-form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: var(--space-3);
}

.complaints-full-width {
    grid-column: 1 / -1;
}

/* -- Compensation --------------------------------------------------------- */

.complaints-comp-table .table-cell:last-child {
    text-align: right;
}

.complaints-comp-total {
    text-align: right;
    padding: var(--space-2);
    font-size: var(--text-base);
    border-top: 1px solid var(--border-default);
}

.complaints-comp-empty {
    color: var(--text-muted);
    font-size: var(--text-sm);
    padding: var(--space-2);
}

.complaints-comp-cost-input {
    width: 80px;
    padding: var(--space-1) var(--space-2);
    font-size: var(--text-sm);
    border: 1px solid var(--border-default);
    border-radius: var(--radius-sm);
    background: var(--surface-default);
    text-align: right;
}

/* -- Signature Section ---------------------------------------------------- */

.complaints-sig-status {
    display: flex;
    align-items: center;
    gap: var(--space-2);
    font-size: var(--text-sm);
    padding: var(--space-2);
}

.complaints-sig-waiting { color: var(--color-warning); }
.complaints-sig-signed { color: var(--color-success); }
.complaints-sig-unsigned { color: var(--color-error); }

.complaints-sig-image {
    padding-top: var(--space-2);
}

.complaints-sig-image img {
    max-width: 300px;
    border: 1px solid var(--border-subtle);
    border-radius: var(--border-radius-md);
}

/* -- Signed Document (immutable snapshot) --------------------------------- */

.complaints-signed-document {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
}

.complaints-signed-section {
    display: flex;
    flex-direction: column;
    gap: var(--space-1);
}

.complaints-signed-label {
    font-size: var(--text-xs);
    font-weight: 600;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.complaints-signed-legal {
    font-size: var(--text-sm);
    color: var(--text-secondary);
    font-style: italic;
}

.complaints-signed-meta {
    font-size: var(--text-xs);
    color: var(--text-muted);
    padding-top: var(--space-1);
}

.complaints-signed-table {
    width: 100%;
    border-collapse: collapse;
    font-size: var(--text-sm);
}

.complaints-signed-table td {
    padding: var(--space-1) var(--space-2);
    border-bottom: 1px solid var(--border-subtle);
}

.complaints-signed-table tfoot td {
    border-top: 1px solid var(--border-default);
    border-bottom: none;
    padding-top: var(--space-2);
}

.complaints-comp-cost {
    text-align: right;
}

/* -- Signing Modal -------------------------------------------------------- */

.complaints-signing-context {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
}

.complaints-signing-waiting {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: var(--space-2);
    padding: var(--space-4) 0;
    text-align: center;
    color: var(--text-secondary);
}

.complaints-signing-waiting p {
    margin: 0;
    font-size: var(--text-sm);
}

.complaints-signing-hint {
    font-size: var(--text-xs);
    color: var(--text-muted);
}

/* -- Desk Selector (in Panel header via ControlsBar) ---------------------- */

/* -- Activity Log --------------------------------------------------------- */

.complaints-activity-log {
    display: flex;
    flex-direction: column;
    gap: var(--space-1);
}

.complaints-log-entry {
    display: grid;
    grid-template-columns: 120px 1fr auto;
    gap: var(--space-2);
    padding: var(--space-1) 0;
    border-bottom: 1px solid var(--border-subtle);
    font-size: var(--text-xs);
}

.complaints-log-time {
    color: var(--text-muted);
    font-variant-numeric: tabular-nums;
}

.complaints-log-action { color: var(--text-body); }
.complaints-log-user { color: var(--text-muted); }

.complaints-log-empty {
    color: var(--text-muted);
    font-size: var(--text-sm);
    padding: var(--space-2);
}

/* -- Guest Finder (inside modal) ------------------------------------------ */

.complaints-guest-finder {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
}

.complaints-guest-search {
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
}

.complaints-search-count {
    font-size: var(--text-xs);
    color: var(--text-muted);
    padding-bottom: var(--space-1);
}

.complaints-guest-cards {
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
    overflow-y: auto;
    max-height: 350px;
}

.complaints-guest-card {
    cursor: pointer;
}

/* -- Guest Profile (right panel) ------------------------------------------ */

.complaints-guest-profile {
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
}

.complaints-guest-profile-header {
    display: flex;
    align-items: center;
    gap: var(--space-2);
    font-size: var(--text-sm);
    font-weight: 600;
    color: var(--color-primary);
    padding-bottom: var(--space-2);
    border-bottom: 1px solid var(--border-subtle);
}

.complaints-repeat-banner {
    display: flex;
    align-items: center;
    gap: var(--space-2);
    padding: var(--space-2);
    background: var(--color-warning-light);
    border: 1px solid var(--color-warning);
    border-radius: var(--border-radius-md);
    font-size: var(--text-sm);
    color: var(--color-warning-hover);
}

/* -- Misc ----------------------------------------------------------------- */

.complaints-empty-action {
    display: flex;
    justify-content: center;
    padding-top: var(--space-3);
}

.complaints-external-form {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: var(--space-3);
    max-width: 480px;
}

.complaints-guest-search-row {
    display: flex;
    align-items: flex-start;
    gap: var(--space-2);
}

.complaints-guest-search-row .input-wrapper {
    flex: 1;
    min-width: 0;
}

.complaints-load-more {
    text-align: center;
    padding: var(--space-2);
}